Terms of service
📄 Terms of Service
Last updated: November 2025
This website is operated by Outdoors Adventure Hub. Throughout the site, the terms “we”, “us”, and “our” refer to Outdoors Adventure Hub. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more complete sources of information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.
We make every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or pricing are subject to change at any time without notice.
Shipping & Fulfillment Disclaimer: Some products are fulfilled and shipped directly by our supplier partners. Delivery times may vary by product and location. In some cases, items may ship separately and arrive in multiple packages with individual tracking information.
Large Item Policy: Certain products such as kayaks, e-bikes, and motors are considered final sale once shipped unless defective upon arrival. Please review our Return & Refund Policy before making a purchase.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Canadian Orders: Shipments to Canada may be subject to customs duties, taxes, or tariffs imposed by Canadian authorities. These fees are the responsibility of the customer and are not included in product prices or shipping costs.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites or materials.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send certain submissions (for example contest entries or reviews), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence or to pay compensation for them.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors or omissions at any time.
SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall Outdoors Adventure Hub, our directors, employees, affiliates, or suppliers be liable for any injury, loss, or any direct, indirect, or consequential damages arising from your use of the Service or any products procured using the Service.
SECTION 13 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Outdoors Adventure Hub and our affiliates, partners, employees, and suppliers from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third party.
SECTION 14 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be deemed severed without affecting the validity of remaining provisions.
SECTION 15 – TERMINATION
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms by notifying us when you cease using our Services. We may terminate this agreement at any time without notice if you fail to comply with any term or provision herein.
SECTION 16 – ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us, governing your use of the Service.
SECTION 17 – GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein.
SECTION 18 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@outdoorsadventurehub.com.